Privacy Policy

Information You Provide Directly

Account Information

Name, email address, phone number, and password when you register. Account type (organizer or supplier).

Organizer Information

Event details: title, date, location, budget, guest count, theme. AI planning prompts and preferences you enter. Guest lists, RSVP responses, and seating arrangements. Messages sent to suppliers through our booking system.

Supplier Information

Business name, description, address, and contact details. Service offerings, pricing, and availability. Portfolio photos (up to 20) and feature video (up to 50MB). Social media URLs (Facebook, Instagram, TikTok). Business categories and service locations. Verification documents (government ID, business registration) if submitted. Payment method details you choose to display (GCash, Maya, bank account info, QR codes). Payment records you log for bookings.

Communications

Messages exchanged between organizers and suppliers within bookings. Contact form submissions. Contract comments and booking notes.

Information We Collect Automatically

Usage Data

Pages visited, features used, and actions taken on the platform. Timestamps and session duration.

Device & Technical Data

Browser type and version, operating system. IP address. Server logs, error reports, and performance data.

Activity Notifications

We track key platform events (new signups, bookings created, events published) via internal team notifications on Slack. These contain basic event metadata, not your personal conversations or detailed data.

Information We Do Not Collect

To Deliver Our Core Service

• Create and manage your account
• Generate AI-powered event plans based on your inputs
• Match organizers with compatible suppliers based on location, budget, category, and preferences
• Facilitate the booking workflow between organizers and suppliers
• Enable in-app messaging and booking coordination
• Track payment status on bookings (supplier-recorded)
• Send email notifications for booking updates, event reminders, and account activity

To Improve the Platform

• Analyze usage patterns to identify bugs and improve features
• Monitor AI output quality and accuracy
• Track platform performance and uptime
• Aggregate anonymized data for internal analytics (e.g., popular event categories, booking conversion rates)

To Maintain Security & Compliance

• Prevent fraud, abuse, and unauthorized access
• Enforce our Terms of Service
• Comply with the Philippine Data Privacy Act of 2012
• Respond to legal requests when required by law

AI is central to kaganapn. Here's exactly how it works:

What AI Does on Our Platform

• Event Planning: Generates personalized event plans including budget breakdowns, timelines, and recommendations based on your event details and AI prompts
• Supplier Matching: Scores and ranks suppliers based on compatibility with your event requirements (location, budget, category, preferences)
• Supplier Profiles: Generates enhanced supplier descriptions, specialization summaries, and performance insights from business information
• Prompt Optimization: Refines your event planning inputs for better AI-generated results

What Data is Sent to Claude

• Event details: title, date, theme, budget, guest count, location, your AI prompt
• Supplier profiles: business descriptions, categories, services, pricing, location
• No personally identifiable information (names, emails, phone numbers) is intentionally included in AI prompts. However, if you include personal details in free-text fields (like your AI prompt or event description), that text will be processed by Claude.

AI Data Safeguards

• We send only the minimum data needed for each AI task
• AI responses are validated by quality scoring before being shown to you
• We log AI usage for cost tracking and quality monitoring (model used, token count, response quality score)
• Daily AI budgets prevent runaway costs and ensure responsible usage
• If AI processing fails, we fall back to rule-based alternatives — your experience continues without interruption

Your Control Over AI

• AI event planning requires an AI prompt — you control what instructions you give
• You can regenerate or customize AI-generated plans
• You can manually browse and select suppliers without relying on AI recommendations
• Core platform features (bookings, messaging, payments) function independently of AI

We believe in being specific about who handles your data:

We do not use any advertising networks, tracking pixels, or third-party analytics platforms that follow you across the web.

Between Platform Users

Organizer → Supplier

When you create a booking, the supplier sees your name, event details, messages, and booking requirements.

Supplier → Organizer

Organizers see your business profile, services, pricing, portfolio, reviews, and displayed payment methods.

Public Profiles

Supplier profiles, including business name, description, categories, photos, videos, and reviews, are publicly visible in our supplier directory.

Guest RSVP

Guests who receive an RSVP link can see event date, time, and location — but not budget or supplier details.

With Service Providers

Only as described in Section 4 above, and only to the extent necessary to provide our services.

For Legal Reasons

We may disclose your information if required by Philippine law, regulation, or court order, or to protect the safety of our users or the public.

Business Transfers

If kaganapn is acquired, merges, or sells assets, your data may transfer as part of that transaction. We will notify you via email and platform notice before any such transfer and before your data becomes subject to a different privacy policy.

If we discover a data breach that affects your personal information, we will notify you and the Philippine National Privacy Commission as required by law.

We keep it simple:

Cookies We Use

Cookies We Don't Use

You can manage cookies through your browser settings. Disabling essential cookies will prevent you from logging in.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights:

Active Accounts

We retain your data for as long as your account is active.

Deleted Accounts

If you request account deletion, we will:

• Remove your personal profile information within 30 days
• Retain anonymized booking and transaction records as required for business and legal purposes
• Delete uploaded files (photos, documents, videos) within 30 days

Inactive Accounts

Accounts with no login activity for 24 months may be flagged for review and potential deletion, with advance email notice.

AI Data

AI-generated plans and recommendations are stored as part of your event data and follow the same retention policy. AI score caches expire automatically after 24 hours.

Backups

Deleted data may persist in encrypted backups for up to 90 days before being purged.

If kaganapn discontinues operations, we will:

• Provide at least 30 days' notice via email
• Give you the opportunity to export or request your data
• Securely delete all personal data within 60 days of shutdown

kaganapn is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

If you are a parent or guardian and believe a minor has provided personal information to us, please contact us at privacy@kaganapn.com and we will delete it promptly.

We may update this Privacy Policy as our platform evolves. When we do:

• We will update the "Last Updated" date at the top
• For material changes (new data collection, new third-party providers, payment processing integration), we will notify you via email before the changes take effect
• Continued use of kaganapn after changes take effect constitutes acceptance of the updated policy

kaganapn is operated from Cebu, Philippines. This Privacy Policy is governed by Philippine law, specifically the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.