Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 15, 2025
Effective Date: January 15, 2025
kaganapn ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered event planning platform and related services.
By using kaganapn, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
Personal Information You Provide
- Account Information: Name, email address, phone number, and password when you register
- Profile Information: Business information for suppliers, event preferences for organizers
- Event Details: Event information, guest lists, budgets, and preferences you provide
- Communications: Messages sent through our platform, contact forms, and support requests
- Payment Information: Billing details and payment method information (processed securely by third parties)
- Verification Documents: Business registration documents for supplier verification
Information We Collect Automatically
- Usage Data: Pages visited, features used, time spent on platform, and user interactions
- Device Information: Browser type, operating system, IP address, and device identifiers
- Location Data: General location information based on IP address for supplier matching
- Log Data: Server logs, error reports, and performance metrics
Information from Third Parties
- Social Media: Information from social media platforms if you choose to connect them
- Business Verification: Public business records for supplier verification
- Payment Processors: Transaction data from payment service providers
2. How We Use Your Information
Core Platform Services
- Create and manage your account and profile
- Facilitate event planning and supplier matching
- Process bookings and payments
- Provide customer support and respond to inquiries
- Verify supplier credentials and maintain platform quality
AI-Powered Features
- Generate personalized event plans and recommendations
- Match organizers with compatible suppliers
- Create AI-enhanced supplier profiles
- Provide intelligent search and filtering results
- Analyze user preferences for better recommendations
Platform Improvement
- Analyze usage patterns to improve our services
- Conduct research and development
- Monitor platform performance and security
- Develop new features and functionality
Legal and Business Operations
- Comply with legal obligations and regulations
- Enforce our terms of service and platform policies
- Protect against fraud, abuse, and security threats
- Resolve disputes and provide legal notices
3. Information Sharing
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
Within Our Platform
- Between Users: Basic profile information shared between organizers and suppliers for bookings
- Public Profiles: Supplier profiles and reviews visible to platform users
- Event Collaboration: Event details shared with booked suppliers as necessary
Service Providers
- Payment Processing: Payment information shared with secure payment processors
- Email Services: Contact information for transactional emails and notifications
- Cloud Hosting: Data stored with trusted cloud service providers
- Analytics: Anonymized usage data for platform improvement
Legal Requirements
- When required by law, regulation, or court order
- To protect the rights, property, or safety of kaganapn, our users, or others
- In connection with legal proceedings or investigations
- To enforce our terms of service or other agreements
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- • SSL/TLS encryption for data transmission
- • Encrypted data storage
- • Regular security audits and updates
- • Access controls and authentication
- • Secure cloud infrastructure
Organizational Measures
- • Staff training on data protection
- • Limited access to personal data
- • Regular security policy reviews
- • Incident response procedures
- • Privacy by design principles
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
You have certain rights regarding your personal information. These rights may vary based on your location.
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information (subject to legal requirements).
Portability
Request transfer of your data to another service provider.
Restriction
Request limitation of processing of your personal information.
Objection
Object to certain types of processing of your information.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact Information section.
We will respond to your request within 30 days and may require verification of your identity before processing your request.
7. AI Data Processing
kaganapn uses artificial intelligence to enhance your event planning experience. Here's how we handle your data in our AI systems:
AI-Powered Features
- • Event Planning: AI analyzes your preferences to create personalized event plans
- • Supplier Matching: Intelligent algorithms match organizers with compatible suppliers
- • Recommendations: AI suggests themes, vendors, and services based on your requirements
- • Profile Enhancement: AI generates detailed supplier profiles from business information
Data Used for AI Processing
- Event details, preferences, and requirements
- Historical booking and interaction data
- Supplier profiles, services, and performance metrics
- User feedback and ratings (anonymized when possible)
- Platform usage patterns and behavior analytics
AI Data Protection Measures
- Data minimization - only necessary data is processed
- Anonymization and pseudonymization where possible
- Secure AI model training and deployment
- Regular audits of AI system accuracy and bias
- Human oversight of AI-generated content
Your Control: You can opt out of certain AI features or request manual alternatives by contacting our support team. Some core platform functionality may require AI processing.
8. International Users & Data Transfers
kaganapn is based in the Philippines and primarily serves users in the Philippines. However, we may process and store data internationally.
Philippine Users
Your data is protected under the Data Privacy Act of 2012 (DPA) and implementing rules.
- • Right to be informed about data processing
- • Right to access your personal information
- • Right to correct inaccurate data
- • Right to erasure or blocking of data
EU Users (GDPR)
If you are in the EU, additional protections under the General Data Protection Regulation (GDPR) apply.
- • Enhanced consent requirements
- • Right to data portability
- • Right to object to processing
- • Right to lodge complaints with supervisory authorities
Data Transfer Safeguards
When transferring data internationally, we ensure appropriate safeguards through:
- • Adequacy decisions by relevant authorities
- • Standard contractual clauses
- • Certification schemes and codes of conduct
- • Binding corporate rules where applicable
9. Children's Privacy
Age Restriction
kaganapn is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can delete such information.
Parental Consent
In jurisdictions where parental consent is required for users under a certain age (such as under 16 in some EU countries), we will obtain verifiable parental consent before collecting personal information from such users.
10. Contact Information
Privacy Questions & Requests
privacy@kaganapn.com
Within 30 days
General Contact
hello@kaganapn.com
Contact Form
Data Protection Officer (DPO)
For EU users and complex privacy matters, you can contact our Data Protection Officer at: dpo@kaganapn.com
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will notify you by:
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification to registered users
- Displaying a notice on our platform
- For significant changes, obtaining your consent where required
Your continued use of kaganapn after the effective date of any updates constitutes acceptance of the revised Privacy Policy.
Questions About Our Privacy Policy?
We're committed to transparency and protecting your privacy. Contact us anytime.
Contact Us