Terms of Service

Welcome to kaganapn ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our AI-powered event planning marketplace, website at kaganapn.com, and related services (collectively, the "Service").

By using kaganapn, you confirm that you:

• Are at least 18 years old
• Have the legal capacity to enter into a binding agreement
• Have read and agree to these Terms and our Privacy Policy
• Will comply with all applicable Philippine laws and regulations

We may update these Terms from time to time. Material changes will be communicated via email and platform notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance of the updated Terms.

Organizers and suppliers are responsible for their own agreements, communications, and transactions. We strongly encourage both parties to conduct their own due diligence.

Service Availability

Requirements

To create an account, you must:

• Provide accurate, complete, and current information
• Use a valid email address that you have access to
• Create a secure password and keep it confidential
• Confirm your email address through our verification process

Account Types

Your Account Security

Understanding the platform mechanics is important to understanding these Terms.

Event Planning

Organizers create events by providing details (date, location, budget, guest count, theme) and an AI planning prompt. Our AI generates a personalized event plan including budget breakdowns, timelines, and supplier category recommendations. Organizers can customize, regenerate, or manually override AI-generated plans.

Supplier Matching

Based on the event plan, our AI scores and recommends suppliers by compatibility — factoring in location, budget range, categories, and event requirements. Recommendations are suggestions, not endorsements. Organizers are free to browse the full supplier directory and book any available supplier.

Booking Workflow

At any point before confirmation, either party may decline without penalty. Once a booking is confirmed (status: booked), both parties have committed and should honor the agreement.

In-App Messaging

Organizers and suppliers communicate through the booking's built-in messaging system. Messages are private between the two parties. kaganapn may access message content for platform safety, dispute resolution, or legal compliance, but does not monitor messages in real time.

Payment Tracking

Currently, all payments occur off-platform (e.g., via GCash, Maya, bank transfer, cash). Suppliers manually record payments within the platform for tracking purposes. Payment status (unpaid, partially paid, fully paid) updates automatically based on recorded amounts.

kaganapn does not process, hold, or guarantee any payments between organizers and suppliers. Payment disputes are between the transacting parties.

Future: We plan to integrate payment processing. When we do, these Terms will be updated with specific payment processing terms before the feature launches.

The following activities are prohibited and may result in account suspension or termination:

We investigate reported violations and take action at our discretion, including warnings, temporary suspension, or permanent termination. Serious violations (fraud, illegal activity, safety threats) may result in immediate termination without prior notice.

How AI Is Used

kaganapn uses AI (powered by Anthropic's Claude) to:

• Generate personalized event plans from your inputs
• Score and rank suppliers based on compatibility with your event
• Generate enhanced supplier profiles from business information
• Provide budget breakdowns and timeline recommendations
• Optimize your event planning prompts for better results

Your AI Data

Event details, preferences, and prompts you provide are processed by our AI system. See our Privacy Policy for full details on AI data handling, including what data is sent to Anthropic's Claude API and how it's protected.

Transaction Responsibility

Since payments happen off-platform:

• Organizers and suppliers are solely responsible for agreeing on payment terms, methods, amounts, and schedules
• kaganapn is not liable for non-payment, late payment, overpayment, or payment disputes
• Payment records logged by suppliers are for tracking convenience only and do not constitute receipts, invoices, or legal proof of payment
• We strongly recommend that both parties maintain their own payment records and issue proper receipts

License You Grant Us

By uploading content to kaganapn, you grant us a non-exclusive, royalty-free, worldwide license to:

• Display your content on the platform (e.g., showing your supplier profile to organizers)
• Process your content to provide our services (e.g., AI analyzing your profile to generate match scores)
• Reproduce your content in platform communications (e.g., including your business name in booking notification emails)

This license is limited to operating and improving kaganapn. We will not:

• Sell your content to third parties
• Use your photos or videos in our advertising without your separate, explicit consent
• Sub-license your content for purposes unrelated to the platform

This license terminates when you delete your content or your account, except for content that has been shared through bookings, anonymized or aggregated data, and content retained for legal compliance or dispute resolution.

AI-Generated Content

Content generated by our AI (event plans, budget breakdowns, supplier compatibility scores, enhanced profile descriptions) is provided for your use within the platform. You may use AI-generated event plans for your personal event planning purposes. You may not resell, redistribute, or commercially exploit AI-generated content outside the platform.

Copyright Concerns

If you believe content on kaganapn infringes your copyright, email legal@kaganapn.com with a description of the copyrighted work, the location (URL) of the allegedly infringing content, your contact information, and a statement that you have a good-faith belief the use is unauthorized. We will investigate and respond within 14 business days.

Platform Provided "As Is"

kaganapn is provided on an "as is" and "as available" basis. To the maximum extent permitted by Philippine law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

What We're Not Liable For

Supplier performance

The quality, timeliness, safety, or legality of services provided by any supplier

Event outcomes

Whether your event succeeds, meets expectations, or goes as planned

AI accuracy

Incorrect, incomplete, or unsuitable AI-generated recommendations, plans, or scores

User disputes

Disagreements, breaches, or conflicts between organizers and suppliers

Off-platform payments

Non-payment, fraud, or disputes arising from transactions conducted outside our platform

Third-party services

Failures or issues with services we integrate (email delivery, cloud storage, video hosting)

Data loss

Loss of data due to system failures, though we take reasonable precautions to prevent this

Indirect damages

Lost profits, business interruption, lost data, or consequential damages arising from use of the platform

Your Assumption of Risk

By using kaganapn, you acknowledge that:

• You are responsible for evaluating suppliers and making informed booking decisions
• AI recommendations are tools to assist your decision-making, not substitutes for your own judgment
• Off-platform transactions carry inherent risk that kaganapn cannot mitigate
• You should obtain appropriate insurance for your events where warranted

Between Organizers and Suppliers

We encourage organizers and suppliers to resolve disputes directly through the platform's messaging system. If direct communication fails:

Between You and kaganapn

Governing Law

Laws of the Republic of the Philippines

Jurisdiction

Courts of Cebu City, Philippines (exclusive)

Good Faith

Both parties agree to attempt resolution through good-faith negotiation for 30 days before initiating legal proceedings

Language

All proceedings conducted in English

Appeals

If you believe your account was suspended or terminated in error, email legal@kaganapn.com within 30 days with your account details, an explanation, and any supporting evidence. We will review appeals within 14 business days. Our decision on appeals is final.

After Termination

• Surviving terms: Sections 9 (IP), 10 (Liability), 11 (Disputes), and 14 (General) survive termination.
• Data retention: Some data may be retained as described in our Privacy Policy.
• Shared content: Content shared through bookings may remain visible to the other party.
• Outstanding obligations: Payment obligations or unresolved disputes from before termination remain in effect.

We may update these Terms as kaganapn evolves. When we do:

If you disagree with updated Terms, your remedy is to stop using kaganapn and close your account before the changes take effect.

Entire Agreement

These Terms, together with our Privacy Policy and any feature-specific terms we may introduce, constitute the entire agreement between you and kaganapn.

Severability

If any provision of these Terms is found unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

Assignment

You may not assign or transfer your rights or obligations under these Terms. kaganapn may assign its rights and obligations in connection with a merger, acquisition, or sale of assets, with notice to you.

Force Majeure

kaganapn is not liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, pandemics, government actions, internet outages, or utility failures.

Notices

We will send notices to the email address associated with your account. You are responsible for keeping your email current. Notices are deemed received 24 hours after sending.

Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

kaganapn is operated from Cebu City, Philippines. These Terms of Service are governed by Philippine law.